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By checking above, you agree to the following:

- Grooming may expose pre-existing health conditions. Purrdy Paws will NOT be held liable for any pre-existing conditions that may arise and/or be aggravated during your pet’s groom, nor for any allergic reaction resulting from the manufacturer recommended usage of any products.

- Please inform your groomer of any allergies prior to grooming to avoid potential irritation.

- If your pet’s coat is matted, a shave down may be necessary at additional cost to the base grooming price. Your groomer will inspect your pet’s coat upon arrival and discuss matting severity and charges with you. Repetitive matting problems will be subject to increased charges each appointment.

- Purrdy Paws will NOT be held liable for irritation/redness/minor scratches or nicks resulting from the removal of matted or neglected coats.

- Purrdy Paws Pet Grooming Spa reserves the right to refuse service to customers whose pet(s) may pose a threat to our employees or who are deemed not fit to be groomed. This includes behavioral and/or health concerns and senior pets. Your pet’s safety is our number one priority; we will never push your pet past their comfort point.

- Purrdy Paws will NOT be held liable for stressful effects grooming may have on your pet.

- Purrdy Paws does not groom any pets under the influence of a prescribed situational sedative (this does not include pets that are on daily micro doses prescribed by their veterinarian for pain/anxiety etc).

- If your pet is on any medication please notify one of our team members.

-Purrdy Paws Spa will inform you immediately of any incident that occurs, or any condition that we notice, during your pet’s groom. Purrdy Paws reserves the right to stop the grooming process at any time if deemed necessary for your pet’s health and safety.

- Purrdy Paws reserves the right to stop the grooming process at any time if deemed necessary for your pet’s health and safety.

- If fleas are found on your pet during the grooming process, a flea bath will be automatically administered (at additional cost to the base grooming price) and service may be stopped. The treatment will kill the current fleas on your pet, however it is not a preventative. A vet visit will be required and your pet must be cleared of fleas with proof from your veterinarian before service can continue at Purrdy Paws.

By checking above, you agree to the following:

I consent to having my pet shaved down to the
appropriate length to remove mats and/or pelts and recognize the following:

- Matting/Pelting can result in redness, irritation, bruising, sores and hair loss.

- Removal of mats/pelts can uncover pre-existing wounds, scabs, etc.

- Removal of mats/pelts on the ears can cause bruising (known as Hematoma) from excessive head shaking.

- Removal of mats/pelts can cause short-term behavioral changes (such as
shaking, nervousness, etc.).

- Purrdy Paws will NOT be held liable for any injury or after effects (skin or behavioral) caused by the removal of mats/pelts.

- Additional charges may apply for the removal of mats and/or pelts due to the requirement of extra care and time. An estimated cost will be given at the time of appointment, but it is subject to change.

- To pay any and all charges at the completion of the groom.

By checking above, you agree to the following:

- We require a minimum 48 hours notice for any cancellations. Failure to give notice by phone or email will result in a no show fee and/or termination of business relationship, at the discretion of Purrdy Paws. The fees, effective immediately are as follows:

- No-Shows: $100 fee per dog and/or termination of business relationship.

- No-Shows (New Clients): Immediate termination of relationship.

- Late (30 minutes either getting to or picking up from appointment): $25 fee and possible cancellation of appointment.

- Late (30+ minutes arriving to appointment): $50 fee and cancellation of appointment.

- Late Cancellation Fee (1 day before appointment): $50 fee, regardless of rebooking. This fee must be paid before you can be rebooked.

- Late Cancellation Fee (Day of appointment): 50% of the pre-tax service booked. This fee must be paid before you can be rebooked.

Please note; we understand emergencies happen and will use our discretion when applying fees. All unpaid fees will be sent to collection agencies. We expect respectful treatment of our staff if/when a fee is warranted.

Repeat offenders or those who mistreat the staff will no longer be serviced across all Purrdy Paws locations.

We thank you for your understanding of maintaining safe operations and respecting our employees.